Pacific Place Apartments FAQs
Browse the Pacific Place Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
Booking & Check-In
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Checkin: 14:00 Checkout: 10:00
Q: Do you require a security bond upon check-in?
Yes we require a credit card to be supplied at checkin
Q: Is after hours check-in available?
Our office closes at 5pm weekdays. Please contact us to enquire about late checkin.
Q: Can I have a late check-out?
This subject to availability, fees may apply. Please contact reception to enquire.
Q: When do I have to pay a deposit?
We require a deposit at time of booking.
Q: What are the reception hours?
Reception is open 9am to 5pm
Services & Facilities FAQ's
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
Yes we have Free WiFi.
Q: What facilities do you have?
We have a heated pool and heated Spa in North Tower
Q: Is there car parking available?
We have underground secure car parking
Q: Is all linen provided?
All bed linen is provided during your stay
Q: How often are the rooms serviced?
We are self serviced apartments, however we change linen and towels every 7 days.
Q: Is the pool heated?
There is a heated pool in the North Tower
Location FAQ's
General information about our location.
Q: Are there shops or restaurants nearby?
There are restaurants only a 15 minute walk away
Q: Is there public transport nearby?
The public bus stop is less than 100 metres walk connecting you to all major destinations on the Gold Coast including Tweed, Surfers Paradise Broadbeach
Q: What local attractions are in the area?
Kirra surf club is only a 10 minute walk away. John Flynn Hospital is only 5 minutes drive. Southern Cross University and the Gold Coast Airport are also only a short drive.
Q: Where can I buy groceries locally?
Tugun shops including cafes, restaurants supermarkets are only a few minutes drive North Kirra is only a few minutes drive South with great shops and restaurants. Alternatively Coolangatta is only 10 minutes drive away with all major shops restaurants