Pacific Place Apartments FAQs

Browse the Pacific Place Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Q: What time is check-in and check-out?

Checkin: 14:00 Checkout: 10:00

Q: Do you require a security bond upon check-in?

Yes we require a credit card to be supplied at checkin

Q: Is after hours check-in available?

Our office closes at 5pm weekdays. Please contact us to enquire about late checkin.

Q: Can I have a late check-out?

This subject to availability, fees may apply. Please contact reception to enquire.

Q: When do I have to pay a deposit?

We require a deposit at time of booking.

Q: What are the reception hours?

Reception is open 9am to 5pm

Q: Is there Internet or WiFi access available?

Free WiFi is coming soon

Q: What facilities do you have?

We have a heated pool and heated Spa in North Tower

Q: Is there car parking available?

We have underground secure car parking

Q: Is all linen provided?

All bed linen is provided during your stay

Q: How often are the rooms serviced?

Q: Is the pool heated?

There is a heated pool in the North Tower

Q: Are there shops or restaurants nearby?

There are restaurants only a 15 minute walk away

Q: Is there public transport nearby?

The public bus stop is less than 100 metres walk connecting you to all major destinations on the Gold Coast including Tweed, Surfers Paradise Broadbeach

Q: What local attractions are in the area?

Kirra surf club is only a 10 minute walk away. John Flynn Hospital is only 5 minutes drive. Southern Cross University and the Gold Coast Airport are also only a short drive.

Q: Where can I buy groceries locally?

Tugun shops including cafes, restaurants supermarkets are only a few minutes drive North Kirra is only a few minutes drive South with great shops and restaurants. Alternatively Coolangatta is only 10 minutes drive away with all major shops restaurants